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Privacy Policy

Privacy Policy

Welcome to Orderlay. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our mobile application and services.

1. Information We Collect

  • Personal Information: When you create an account, we may collect your name, email address, phone number, and payment information.

  • Restaurant Information :  If you are a restaurant owner or manager, we collect information about your restaurant, including its name, location, contact details, and menu items.

  • Usage Data :  We collect information about how you interact with our app, including your order history, preferences, and feedback.

  • Device Information:  We collect information about the device you use to access our app, including IP address, device ID, operating system, and browser type.

2. How We Use Your Information

  • To Provide and Improve Our Services: We use your information to process orders, manage restaurant profiles, and improve the functionality of our app.

  • Communication: We use your contact information to send you updates, notifications, and support messages.

  • Personalization : We use your preferences and order history to personalize your experience with our app.

  • Analytics : We analyze usage data to understand user behavior and improve our services.

3.  Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing and customer support.

  • Legal Requirements :  If required by law or to protect our rights and the safety of our users, we may disclose your information.

4. Data Security 

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

5. Your Rights

You have the right to:

  • Access and Update: Review and update your personal information in your account settings.

  • Delete : Request the deletion of your personal data, subject to legal and operational limitations.

 6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our app and updating the effective date.

7. How to contact the appropriate authority?

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Email us at :

Or write to us at : 11-17 York Street, Sydney NSW 2000

Call us at :+61423514564

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